3BB provides 2 types of services
1. Service for an individual including
- 3BB: suitable for a general use especially for local information search within the country or for beginners in surfing the internet
- 3BB Premier: suitable for users who require an efficiency in sending and receiving information, focusing more on an international search or sending information abroad.
2. Service for corporate and organizations
3BB Broadband Service does not require users to set up the landline number, thus help saving 107 THB per month on your phone bill. The company will provide a separate Broadband Internet wire which is connected to its main broadband cable when it sets up the network service for users.
The company will make an appointment with the customers and will send a technician to set up the network system within 2 weeks from the application and payment date. The time period might be varied depending on the setting up schedule of the technician; and on the node of that service whether or not the port is fully occupied. If that node happens to have a free port then the set up can be carried out at anytime.
In the unlikely event that the technician has informed customers there is an additional expense incurred; customers do not need to make the payment to the technician on the set up date. For instance, if customers request for an extra set up spot or the drop wire has exceeded the specified 325 metres, the technician will have the customers signed on the set-up report document to assure that customers are well informed and the additional expenses will be shown on the invoice of the coming month.